Refund and Returns Policy

At Bottle Basket, customer satisfaction is our top priority. We strive to ensure that all products we offer meet the highest standards of quality. However, due to the nature of our products, we do not accept any returns. All sales are final.

Please review the following details:

1. No Returns Policy
Once an order is placed and payment is confirmed, we do not accept any returns or exchanges for any reason. This policy is in place to maintain the integrity and safety of our product offerings.

2. Damaged or Defective Products
In the rare event that you receive a damaged or defective item, please contact us within *24 hours* of receiving your order. You will be required to provide photographic evidence of the damage or defect, and we will review the case. If approved, we may offer a replacement or a refund at our discretion.

3. Incorrect Orders
If you receive an incorrect item, please notify us immediately upon receipt. We will work with you to correct the issue by either sending the correct item or offering a refund.

4. Refund Process
Refunds, where applicable (damaged or incorrect items), will be processed within *7-10 business days* after approval. The refund will be issued to the original method of payment used at the time of purchase.

5. Contact Us
If you have any questions or concerns regarding your order, please reach out to our customer support team at info@bottlebasket.co.uk. We are here to assist you and ensure a smooth experience.

By placing an order with Bottle Basket, you agree to this Refund Policy.